Create enterprise-class mobile experience for SMBs.

Based on the enterprise grade Samsung Communication Manager (SCM) Platform, Samsung Cloud UC is a suite of hosted communication platforms and applications for businesses of all sizes. Offered by Samsung partners, it consists of many cost-effective and easy to deploy managed service offerings.

Cloud Voice
Cloud Contact Center
Cloud Call Recording
Cloud Analytics
Cloud WLAN
Cloud Voice
Cloud Contact Center
Cloud Call Recording
Cloud Analytics
Cloud WLAN
Create enterprise-class mobile experience for SMBs.

Based on the enterprise grade Samsung Communication Manager (SCM) Platform, Samsung Cloud UC is a suite of hosted communication platforms and applications for businesses of all sizes. Offered by Samsung partners, it consists of many cost-effective and easy to deploy managed service offerings.

For pricing information call us at 877-556-9469.

Overview

The Samsung Cloud UC is an enterprise-class, full-featured hosted VoIP telephony, unified communication and collaboration solution. It is specially designed to create a smart work environment, improve operational efficiency and enhance productivity with elevated mobile experiences for SMBs.

key features

Full Featured Cloud Based Phone System Integrated with PSTN Services

The pure IP-based all-in-one cloud communication solution provides small business through enterprise customers with easy to manage rich applications such as hosted PBX, unified messaging, voice conferencing, video collaboration, and mobility – integrated with PSTN services*.

Enterprise Class Reliability and Disaster Recovery

Built using enterprise grade Samsung Communication Manager & UC solution, deployed across multiple carrier grade datacenters, secured with robust SBC.

Consistent Mobile Unified Experience

A comprehensive VoIP telephony, UC&C solution that works across many devices from any anywhere there is Internet access via Ethernet, Wi-Fi or Cellular networks.

Reduced IT Challenges

Simplified onboarding with self-service web-based portal for remote management of employee access, relocation, addition, and removal across multisite sites from anywhere.

Maximum Value with Lower Cost of Ownership

Affordable solution that enables enterprise-level communication and collaboration with unlimited calling – all with a low monthly subscription service and pay-as-you-grow options **.

Note: * All PSTN, DID, International Long Distance, and Emergency services are provided in partnership with Samsung Managed Service Partners.

Note: ** Unlimited usage is subject to restrictions and not intended for call center use

key features

Full Featured Cloud Based Phone System Integrated with PSTN Services

The pure IP-based all-in-one cloud communication solution provides small business through enterprise customers with easy to manage rich applications such as hosted PBX, unified messaging, voice conferencing, video collaboration, and mobility – integrated with PSTN services*.

Enterprise Class Reliability and Disaster Recovery

Built using enterprise grade Samsung Communication Manager & UC solution, deployed across multiple carrier grade datacenters, secured with robust SBC.

Consistent Mobile Unified Experience

A comprehensive VoIP telephony, UC&C solution that works across many devices from any anywhere there is Internet access via Ethernet, Wi-Fi or Cellular networks.

Reduced IT Challenges

Simplified onboarding with self-service web-based portal for remote management of employee access, relocation, addition, and removal across multisite sites from anywhere.

Maximum Value with Lower Cost of Ownership

Affordable solution that enables enterprise-level communication and collaboration with unlimited calling – all with a low monthly subscription service and pay-as-you-grow options **.

Note: * All PSTN, DID, International Long Distance, and Emergency services are provided in partnership with Samsung Managed Service Partners.

Note: ** Unlimited usage is subject to restrictions and not intended for call center use

specifications

Samsung Cloud UC Basic Seat – The basic seat is intended for lobby or guest phones and includes all of the Standard Phone Features at a reduced price

Standard Phone Features:

      1. DID (Direct Inward Dialing)
      2. DoD (Direct Outward Dialing)
      3. E911 Emergency Calling
      4. Directory Service
      5. Call Hold, Transfer
      6. Extension Calling
      7. Do Not Disturb

Optional Ala-Carte Features:

      1. Toll Free Inbound
      2. Multiple E911 Locations
      3. Remote Telephone Numbers
      4. International Telephone Numbers

Samsung Cloud UC Advanced Seat – The “all-inclusive” Samsung Cloud UC advanced seat enables advanced communications – a perfect solution for Call Centers and Business with a fully featured ACD.

specifications

Samsung Cloud UC Basic Seat – The basic seat is intended for lobby or guest phones and includes all of the Standard Phone Features at a reduced price

Standard Phone Features:

      1. DID (Direct Inward Dialing)
      2. DoD (Direct Outward Dialing)
      3. E911 Emergency Calling
      4. Directory Service
      5. Call Hold, Transfer
      6. Extension Calling
      7. Do Not Disturb

Optional Ala-Carte Features:

      1. Toll Free Inbound
      2. Multiple E911 Locations
      3. Remote Telephone Numbers
      4. International Telephone Numbers

Samsung Cloud UC Advanced Seat – The “all-inclusive” Samsung Cloud UC advanced seat enables advanced communications – a perfect solution for Call Centers and Business with a fully featured ACD.

View Full Specs

Samsung Cloud UC Seat Features

Our “all-inclusive” seat is fully featured. A perfect solution for Call Centers and Small Business with a fully featured ACD.

Advanced Features Unified Messaging Find-me/Follow-me
  • Samsung WeVoIP Mobility Application (Mobile Phone)
  • Samsung Communicator PC Application (Soft Phone)
  • Answer Machine Emulation (AME)
  • Auto Forward
  • Auto Login
  • Auto Message Play
  • Broadcasting
  • Call Back
  • Call Forwarding to Voice Mail
  • Call Back Request Message
  • Date and Time Stamp
  • Quick Memo
  • Distribution Lists
  • External Number Notification
  • Message Scheduled Delivery
  • Message Grouping
  • Individualized Voice Mail Greeting
  • Individualized Voice Mail Name
  • Message Alert Notification Schedule
  • Message Listening Option
  • Message Forward with Append
  • Message Length Control Option
  • Message Delivery Cancellation
  • Message Reply
  • Message Scan
  • Message Skip
  • Message Undelete
  • Message Waiting Light Indication
  • Multiple User Mailboxes Login
  • Multiple User Mailboxes
  • One Touch Access
  • Retrieve Public Caller from Mail Box
  • Reminder
  • Voice Recording
  • Manual Call Record
  • Auto Call Record
  • Auto-Attendant
  • Multiple Alphabetic Directory
  • Auto Attendant Route
  • Automatic After Hours Answering
  • Announce Hold Position
  • Announce Hold Time
  • Camp-on Support
  • Direct to Mailbox
  • Holiday and Special Events
  • Interruptible Voice Prompts
  • Multi-Call Handling
  • Multi-Language Support
  • Operator Access
  • Single Digit Call Routing
  • Access Manager
  • Call Blocking
  • Call Forwarding
  • Day/Night Personal Greeting
  • Find Me
  • Follow Me
  • Hold for Busy Station
  • Multiple Personal Greeting
  • Park and Overhead Paging
  • Telephone Number Storing
  • Weekly Schedule of Call Availability
  • Customizable Media-on-Hold
  • Cloud Voice-Mail
  • Web-Based Personal Assistant
  • Hot Desking
  • Automated Call Distribution (ACD)
  • ACD Agent Program
  • Call Control
  • Monitoring
  • ACD Wall Board

*Unlimited usage is subject to restrictions and not intended for call center use

what makes samsung wi-fi different?

Fusing experience and innovation to provide better connectivity, Samsung Wi-Fi works more like a cellular network in the areas of handover, traffic scheduling, and security. You won’t even know we’re there. And that’s a good thing.