General BusinessTechnology

Keep Your Network Healthy With a Wireless Enterprise Manager (WEM)

By March 20, 2018 No Comments

A robust, reliable, and secure wireless network is essential to the success of businesses in today’s connected economy. These networks are vital for operations to deploy streaming media, enable workers to do their jobs, and allow guests to access the Internet, promoting customer engagement and enhancing the overall guest experience. However, network malfunctions or failures can occur at any moment, leading to frustration for those depending on a stable wireless connection. For these reasons, it is important to utilize a Wireless Enterprise Manager (WEM) to ensure flawless wireless performance.

A WEM monitors wireless access points (AP) and wireless access point controllers. It optimizes a wireless infrastructure, including the access point connection port control for AP failure or remote AP reboot, through an integrated user interface. The RF-MAPs feature enables real-time visualizations of AP deployment. This data reveals the number of connected users, the Tx power of each AP, the channel of each AP, as well as the channel utilization and air quality from the APs’ perspective.

A WEM interface is critical for high-density wireless deployment, as it allows IT specialists to quickly determine the stats and health of all APs. The information is presented in a visual format for ease of understanding, revealing traffic patterns, saturation levels, and the most frequented APs. Dashboard features include real-time analytics for channel utilization, noise floor, stations RSSI, Station SNR and traffic. Charts within the dashboard assist in diagnosing the health of the system. Drill downs provide even more details on specific APs. In the absence of these intuitive tools, network performance may suffer without any way to trace the root causes, resulting in a negative user experience.

Recently, the team at Samsung was tasked with monitoring the performance of network equipment during peak hours at a popular theater. Using an Access Point Controller (APC) and WEM, technicians were able to check the Channel Plan to make sure there was no co-channel interference or adjacent channel interference. The Transmit Power display revealed power assignments, and the visual format offered by the WEM helped technicians conclude that the 2.4 Ghz spectrum was completely saturated and too many 2.4Ghz radios were enabled for this environment. Additionally, it demonstrated the traffic patterns on the APs. For example, before the start of the show, the rear APs were very active, triggered by the influx of devices used in the lobby. All of the WEM tools combined to give a comprehensive picture of the system’s performance.

To discover how Samsung can help you build a more intelligent network for your small or medium-sized enterprise, visit today!

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